Scorpion stings passenger on United Airlines flight

It said the new policy would ensure that a situation in which a passenger is forcibly removed from a plane does not occur again.

In a statement issued Thursday, United said it "cannot stress enough that we remain steadfast in our commitment to make this right". Nonetheless, outrage over the incident has led to calls for airlines to back off when it comes to overbooking, or at least work harder to avoid forcing passengers off flights. It also appears that the flight in question was not overbooked, just full.

When he attempted to grab the scorpion by the tail, it stung the passenger on his hand.

Dao's lawyer criticized the flight's crew for standing by idle as police used "violent" force to remove a 69-year-old from the plane, noting that Dao was not a threat to passengers or United employees. "Drop United is a Chrome extension that drags United Airlines off your flight search results".

Data from Britain's Civil Aviation Authority showed an average of 0.02% of passengers traveling to or from the United Kingdom experienced so-called denied boarding in 2015, equivalent to more than 50,000 people.

Meanwhile, Delta Airlines will offer up to almost $10,000 to passengers to give up their seats on overbooked flights, Fortune reports. From the airline's perspective, any seat empty when the plane takes off is a missed chance to sell a ticket - even if it means selling the same seat twice.

The CAA said in a report: "The main reasons airlines denied boarding were due to overbooking or having to bring in a smaller aircraft than planned to operate a flight". United was trying to make room for four employees of a partner airline, meaning four people had to get off.

To say that United Airlines has had a bad week would be an understatement. United says it has tried to contact the family.

Mr Bell said he had no plans to launch a lawsuit.

For comparison, the Transportation Department requires airlines pay passengers in exchange for being involuntarily bumped.

That already reduces the rate of involuntarily bumped passengers on Delta flights.

"This is one of our initial steps in a review of our policies in order to deliver the best customer experience", said the spokesperson.

  • Todd Kelly